About eight years ago, several businesses in eastern Lancaster County saw the need for better care of their customers who had some degree of confusion and/or memory problems. The New Holland Business Association and Garden Spot Retirement Village learned of the Dementia Friendly initiative and pursued it. Our outreach now extends to the whole county by hosting a day of dementia care seminars, offering Dementia Friendly Introductory sessions, and providing customized training for businesses and organizations in Lancaster County.