Dementia Friendly Lancaster County

Steve Klotz,
DFLC Coordinator

About eight years ago, several businesses in eastern Lancaster County saw the need for better care of their customers who had some degree of confusion and/or memory problems. The New Holland Business Association and Garden Spot Retirement Village learned of the Dementia Friendly initiative and pursued it. Our outreach now extends to the whole county by hosting a day of dementia care seminars, offering Dementia Friendly Introductory sessions, and providing customized training for businesses and organizations in Lancaster County.

Working Group Members

Melody Karick

Dementia Friends Pennsylvania Champion; Dementia Program Director at Garden Spot Village

Lori Bennett

Presence Bank; President of New Holland Business Association

Connie Metzler

Penn Heath/ Lancaster General Health Dementia Care Program

Tom Martin

Lancaster County Office of Aging

Action Team Members

Chet Yoder

Dementia Friends Pennsylvania Champion, Chaplain at Garden Spot Village

Janie Martin

Dementia Friends Pennsylvania Champion, Clinical Care Coordinator

Anna D’Agostino

Director of Eastern Lancaster Public Library

Jeffrey Goss


Liz Ackerman

Director of Northern Lancaster Chamber of Commerce

Sharon Sparks

Communications & Design, Garden Spot Village

Linda Dodge

Marketing and Development – retired